Privacy Policy

1. Controller and contact details

The controller responsible for the processing of information in connection with Clucky Escape is:

Clucky Escape
Email: olegyatsenko9@icloud.com
Website: cluckyescape.app

If you have any questions about this Privacy Policy or our data practices, you can contact us using the details above.

2. Information we may collect

Clucky Escape is designed as an arcade-style game and does not require you to create an account or share highly personal information in order to play. Depending on how you use the App, we may process the following categories of information:

• Game and usage data – such as level progress, scores, in-game settings, session length, and events that help us understand how players interact with the game.
• Device and technical data – such as device model, operating system version, language, country or region (derived from system settings), anonymised identifiers, crash logs and performance data.
• Support and communication data – if you contact us by email or through a support form, we may process your name, email address and the content of your message in order to respond.

We do not intentionally collect information that directly identifies you, such as government-issued identifiers or payment card numbers, through the App itself.

3. Purposes and legal bases for processing

We process information for the following purposes:

• Providing and operating the App – to enable gameplay, save your progress and ensure the basic functions of Clucky Escape work as intended.
• Improving stability and performance – to monitor crashes, diagnose technical problems and optimise performance on different devices.
• Analytics and product development – to understand general usage patterns and make decisions about new features, difficulty balancing and user experience improvements.
• Customer support – to answer questions, handle feedback and resolve issues you report to us.
• Compliance and protection – to protect our rights, enforce our terms, and comply with legal obligations.

Where applicable data protection law requires a legal basis, we rely on the necessity of processing to perform the contract with you (to provide the App), our legitimate interests in maintaining and improving the Service, and compliance with legal obligations. When the law requires your consent for specific types of processing, we will rely on your consent.

4. Third-party services

To support the operation of Clucky Escape, we may use carefully selected third-party service providers, for example for:

• Analytics and performance measurement;
• Error and crash reporting;
• Optional cloud storage of game progress, where available through the platform;
• Email services used to respond to support requests.

These providers process information on our behalf and only in accordance with our instructions. We do not authorise them to use information for their own independent purposes.

In addition, the App may be distributed through app stores such as the Apple App Store, which are operated by third parties. Your use of those stores is subject to their own terms and privacy policies.

5. Children’s privacy

Clucky Escape is suitable for a wide audience and may be played by younger users under the supervision of a parent or guardian. We do not knowingly collect personal information directly from children without appropriate consent where required by law.

If you are a parent or guardian and believe that a child has provided us with personal information without your consent, please contact us at olegyatsenko9@icloud.com so that we can investigate and take appropriate action.

6. Data storage and retention

We retain information for as long as it is reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, comply with our legal obligations, resolve disputes and enforce our agreements.

Technical data such as crash logs and analytics events may be retained for a shorter period, typically in aggregated or anonymised form, in order to understand performance trends over time.

7. International transfers

Depending on your location and the location of our service providers, information may be processed in countries outside of your country of residence. Where required by applicable law, we implement appropriate safeguards to protect such transfers, such as standard contractual clauses or equivalent mechanisms.

8. Your rights

Depending on your location and subject to applicable law, you may have certain rights in relation to your personal data, including the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data;
• Object to or restrict certain types of processing;
• Withdraw consent where processing is based on your consent;
• File a complaint with a supervisory authority.

To exercise these rights, please contact us at olegyatsenko9@icloud.com. We may need to verify your identity before responding to your request.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or features of the App. When we make material changes, we will take appropriate steps to inform you, for example by updating the date at the top of this document and, where appropriate, by providing a notice within the App.

We encourage you to review this Privacy Policy periodically so that you remain informed about how Clucky Escape protects your information.

10. Contact

If you have any questions, concerns or requests regarding this Privacy Policy or our handling of information, you can reach us at:

Email: olegyatsenko9@icloud.com
Website: cluckyescape.app